FAQ

Frequently Asked Questions

How long does delivery take?
Most of our pieces are made to order. Delivery within Pakistan typically takes 4 to 5 weeks, and international delivery takes 6 to 8 weeks from the date of order.

Do you ship internationally?
Yes, we ship worldwide. International delivery takes 6 to 8 weeks depending on your location.

How do I know what size to order?
Please check our Size Guide page for a full size chart and measuring instructions. If you are still unsure, message us with your shoulder, chest, hip, and trouser waist measurements and we will help you choose.

Can I request custom measurements?
Yes, since most pieces are made to order, we can accommodate reasonable custom measurements. Please mention this in your order notes or contact us before placing your order.

What is your return and cancellation policy?
Orders cancelled within 24 hours of placing them are subject to a 6 percent cancellation fee. Please see our full Return and Cancellation Policy page for details.

How can I track my order?
Once your order is dispatched, you will receive tracking details by email. If you have not received this within the expected delivery window, please contact us.

What payment methods do you accept?
We accept the payment methods shown at checkout. If you have a question about a specific payment method, please contact us before placing your order.

How can I contact you?
You can reach us through our Contact Us page, and we will get back to you as soon as possible.